Every call answered, even when nobody is at the desk
RingHelm picks up your business line, tells callers they are speaking with an AI assistant, and handles order status, return questions and bookings. Anything it cannot solve becomes a message for your team with a call summary.
Answers incoming calls only. No marketing or cold calls.
Incoming call
- RingHelm
Hi, you've reached Juniper & Co. I'm an AI assistant and this call may be recorded. How can I help?
- Caller
Hi, where's my order? It's 4821.
- RingHelm
Order 4821 shipped on Thursday with UPS and is due Monday. I can text you the tracking link.
Looked up order #4821 · shipped Oct 30 - Caller
Great. Can I still return the mug if I don't like it?
- RingHelm
Yes, within 30 days of delivery. I'll include the return steps in the text.
Summary sent to your inbox
Order status for #4821 and return window. Tracking link texted. No follow up needed.
ResolvedThe calls it handles on its own
Most calls to a small store or local business are the same few questions. RingHelm answers them, books what can be booked, and hands the rest to you with the context already written down.
Example day. Phone, website chat and email land in the same inbox.
Your rules, not the AI's guesses
You decide what RingHelm may do without asking. Refunds, replacements and hand offs follow limits you write in plain language, and anything outside them waits for a person.
- Says it is an AI at the start of every call
- Answers incoming calls only, never cold calls
- Hands off whenever a caller asks for a person
Rules for Juniper & Co.
- Return asked within 30 daysExplain steps and text the label link
- Damaged on arrivalAsk for a photo, then message the team
- Refund requestNever approve on the call; message the team
- Caller asks for a personTake name and number for a callback
Example rules
Questions
Something else? Email hello@ringhelm.com.
Does RingHelm make sales calls?
No. RingHelm answers calls your customers make to you, and calls back only people who asked for a callback. It does not make marketing or cold calls.
Do callers know they are talking to an AI?
Yes. Every call opens by saying the caller is speaking with an AI assistant and, where required, that the call may be recorded.
What can it handle on its own?
Order status, shipping and return policy questions, and booking for local businesses. Refunds and replacements follow the rules you set for your store, and anything outside them becomes a message for your team.
What happens when it cannot help?
It takes a message with the caller's details and creates a ticket for your team, with a summary of the call.
Which stores and tools does it connect to?
WooCommerce stores and Google Calendar for bookings. Phone, website chat and email land in the same inbox. Tell us what you use and we will say whether it fits.
How do I join early access?
Email hello@ringhelm.com with your store or business and the number you want answered. We are inviting a small number of businesses at a time.
Stop missing the calls that turn into orders
Tell us about your business and the number you want answered. We will reply by email.
Join early access